Madison is a product manager at The Baltimore Banner. She studied journalism and economics as an undergraduate at Temple University and had previous roles at News Catalyst, The Tiny News Collective, and Resolve Philadelphia. She likes biking, traveling, and learning new things.
Madison’s work on Source
Articles by Madison
Product manager diary: Learning to work with vendors and development teams outside of your organization
How do you balance clear communication, changing needs, decisions that predate you—in the midst of a million support tickets?Posted on
How do you balance clear communication, changing needs, decisions that predate you—all while you’re staring down a million support tickets?